Title: Switch: How to Change Things When Change Is Hard
Authors: Chip Heath & Dan Heath
Publisher: Crown
Year: 2010
320 pages
Audiobook.
Though sometimes repetitive, this is a reasonably good management text that uses solution-focused and other strategies to change behavior in organizations. While I'd argue that some of their examples are a better match than others, they're clear example and I remember them after finishing the book.
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